Terms And Conditions

Welcome to JC Grateful Store! Check out our Terms and Conditions for a seamless shopping experience. Explore our kitchenware shop online and purchase kitchen tools, dining accessories, and cool party supplies to modify your home. Please read the Terms and Conditions carefully to avoid any inconvenience.

Brief product descriptions:
We make sure to provide you with accurate product descriptions to help you make the purchasing process easy. Explore our diverse range of kitchen gadgets, kitchenware, home storage products, and party supplies. 

Check product availability:
All products are subject to availability. We can discontinue any product at any time without notice. Please make sure to check whether the product is in stock or not before placing the order.

Order placement:
By placing an order on the JC grateful store online, you ensure the purchase of the products in your cart. Make sure you provide accurate information such as address, name, and contact details to avoid any delay or order cancellation.

Easy payment methods:
You can pay via different payment methods. This  includes credit/debit cards and other online payment platforms. By submitting payment information, you are authorized to use the payment method provided. All payments are accepted after validation checks and authorization by the card issuer or payment provider.

Check for an order confirmation:
Once you purchase, a confirmation email will be sent to you. Please check your inbox and review your product information and contact information once again. This email is just to show that we have received it. Shipping the products to you guarantees acceptance of your order.

Shipping fee:
The shipping cost as well as expected time for delivery can be verified at check-out.

Delivery Issues:
If your order gets lost, damaged or delayed, inform us as soon as possible. We are available 24/7 in case there’s a need for our customer service assistance.

Return Policy:
Our customers’ satisfaction is of great importance to us. If the item does not satisfy you, return it within fifteen days after receiving it and get a refund or an exchange based on our Return Policy. Before returning any product ensure it is in its original state and package.

Refunds:
Refunds are processed around 10 days after payment has been made.

Disclaimer:
JC Grateful Store shall not be responsible for indirect, incidental damages after delivery. For more information, get in touch today.